PAN Card is a vital document in India used for accessing financial services in both the private and public sectors. The Income Tax Department has handed over the issuance and other facilities related to PAN Card to two government institutions.
These institutions are UTIITSL and NSDL. Any Indian citizen or overseas citizen of India can apply for a new PAN Card, download or print PAN Card, update/correct PAN Card, change address, and avail other PAN Card Services through offline and online means.
The grievances can also be registered by PAN card helpline number. The official websites of TIN-NSDL and UTIITSL are given below:
PAN card customer care number
TIN-NSDL
NSDL, i.e., National Securities Depository Limited, is one of the biggest depositories globally. Founded in 1996, it holds and settles most of the digital securities of the Indian Stock Market.
It also provides consultation and support services to investors by leveraging the latest and convenient technologies. India is the largest distributor of PAN Card, and its shops and franchises are available in several cities.
ITD has taken a step to handle direct taxes via TIN (Tax Information Network). NSDL is authorized to manage TIN on its behalf. The individuals who have applied for a PAN Card can monitor the status or request a reprint of the same online via TIN-NSDL.
NSDL helpline number
The Customer Care Number and Email Address of NSDL are given below:
Official Email Address: tininfo@nsdl.co.in
FAX: 020 - 2721 8081
Address: Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, PIN - 400013.
Customer Care Number: 020 27218080
The contact details of other branch offices are given below:
Branch Office | Mail Address | Fax | Telephone Number |
|---|---|---|---|
New Delhi | 409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi 110 001 | (011) 2335 3756 | (011) 2370 5418 / 2335 3817 |
Kolkata | 6A, 6th Floor, Kences Towers, #1 Ramakrishna Street, North Usman Road, T. Nagar, Chennai - 600 017 | (044) 2814 4593 | (044) 2814 3917/18 |
Chennai | 5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagadish Chandra Bose Road, Kolkata - 700 020 | (033) 2289 1945 | (033) 2281 4661 / 2290 1396 |
Ahmedabad | Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., C. G. Road, Near Panchvati Circle, Ahmedabad, Gujarat– 380006 | (079) 2646 1375 | (079) 2646 1376 |
UTIITSL
UTIITSL (Unit Trust of India Infrastructure Technology and Services Limited) is another government-owned company that issues new PAN Cards and offers related PAN Card services in India.
It also provides mutual funds, infrastructure management services, processing medical insurances payable by the government, project management services, etc.
Application of new PAN Card, correcting PAN details, downloading e-PAN, updating PAN address, and bulk verification of PAN Cards are some of the PAN Card-related services offered by UTIITSL.
Unlike NDSL, UTIITSL's offices are only in major cities like Kolkata, Delhi, Mumbai, and Chennai. However, individuals can also access the services mentioned earlier through its online portal.
UTIITSL PAN Customer Care Number
For resolving the queries and complaints regarding PAN Card, one can use the following contact details:
Contact details of UTIITSL Offices in India
Branch Office | Mail Address | Telephone Number | Email Id | Fax Number |
|---|---|---|---|---|
New Delhi | 111, Pratap Bhawan, 5 | 011- 23211285, 011- 23211387 | pan.delhi@utiitsl.com | 011 23741280 |
Mumbai | Office 1: Plot No. 3, Sector 11, Post Bag No. 22, CBD BELAPUR, NAVI MUMBAI – 400614
| (022) 67931141 (022) 25400905 (022) 26200368 | isw.belapur@utiitsl.com isw.belapur@utiitsl.com isw.jvpd@utiitsl.com | (022) 67931099 |
Kolkata | 29 N S Road, Ground Floor, Opp. Gillander House and Standard Chartered Bank, Kolkata – 700001 | (033) 2242 4775 | isw.kolkata@utiitsl.com | - |
Chennai | D-1, First Floor, Thiru -Vi-Ka Industrial Estate, Guindy, Chennai – 600 032 | 044 – 22500187 | isw.chennai@utiitsl.com | - |
Customer Feedback
Customers can on these pan card toll free number and also register their feedback at NSDL by visiting this webpage - //www.tin-nsdl.com/customerfeedback.html
Details such as name, address, PAN information, and the details of the query, feedback, or grievance need to be entered in the feedback form before submitting it. NSDL will use the contact details provided by the customers in the feedback form to get in touch with them.
The individuals who have queries related to UTIITSL PAN Card can connect with PAN All India Customer Care Centre by using the following details:
Telephone numbers: +91 33 40802999, 033 4080299
Email: utiitsl.gsd@utiitsl.com
Timing: All days from morning 9 to evening 8
To escalate their grievances, customers can contact the Investor Grievance Redressal Officer of UTIITSL by emailing this address: customer.care@utiitsl.com.
Conclusion
This article mentions all the contact details of NSDL and UTIITSL for accessing the PAN Card services. For more information, you can connect directly with us.
FAQs
1. How can I complain about my PAN Card?
Both NSDL and UTIITSL address their customers’ queries, grievances, and requests through their official websites. Also, they have call centers reserved especially for handling PAN-related queries and complaints.
In addition, NSDL allows customers to send their feedback via a feedback form. On the other hand, UTIITSL handles customer grievances through dedicated pan card customer care numbers. Both NSDL and UTIITSL also have separate email addresses for handling complaints and queries regarding PAN Card.
2. How can I check my PAN Card status by phone number?
If you have applied for a new PAN Card or request a correction or update, send NSDL PAN along with the acknowledgment number to 57575 to check the current status of your application.
The individuals who have applied for a PAN Card to UTIITSL can enter their application coupon number/PAN number and date of birth along with a captcha code to check the status online. Or else, they can contact the customer support center and verify their PAN Card status.
3. Where should I complain if the PAN Card is not received?
NSDL provides a customer feedback form that you can use to register your complaint regarding the non-receipt of the PAN Card. The option of connecting via email address and PAN card customer care number.
UTIITSL PAN Card applicants can contact their All India Call Centre or send an email to register their complaint.
4. Which one is better: NSDL or UTIITSL?
Both NSDL and UTIITSL are government institutions that offer services related to PAN Cards. Therefore, they are both trusted and authentic PAN Card issuers and associated services.
However, for faster delivery of PAN Cards by email and a smoother experience on the official website, you can prefer NSDL over UTIITSL.