Want to know how to change registered mobile number in SBI? Well you have landed on the right article, make sure to read the article carefully to know how to change mobile number in SBI
State Bank of India is one of the most significant banks of the country when considering the commercial sector. This bank is under the Government of India and ranks at the top in terms of several employees, assets, and deposits. SBI offers a variety of services.
Their prominent services are providing loans to all sections of the society, including the weaker economic sections of the society to the affluent business personnel. Since the government of India owns this bank, it is the preferred banking partner of most organisations of the public sector.
Apart from the basic banking facilities, SBI also offers advanced financial services like brokerage services, investment banking, insurance and asset management.
With the implementation of the SBI Act 1955, the State Bank of India got established formally on July 1, 1955, after our country got independence, with its headquarters in Mumbai, Maharashtra.
As soon as SBI got its formal recognition, it took over the assets of its predecessor, the Imperial bank of India. SBI issued 1.24 crore shares of 100 each in Indian currency and entered into the public sector in 1993. Since then, the government of India has been the owner of the majority shares of SBI.
How To Change Registered Mobile Number In SBI (2022 Updated)
How To Change Mobile Number In SBI Through Branch
You must get your phone number linked with your SBI bank account, as you would be able to update your passbook digitally and be eligible for cashless and online transactions.
But what will you do if you have your phone number changed? So, here are the steps that you need to follow to get your mobile number changed through the SBI branch-
Step 1: You need to visit your nearest SBI branch. Carry your passbook and passport size photographs along with your verification documents, such as your Aadhar or voter card. Your PAN card might be required as well. It is recommended that you carry photocopies of these documents.
Step 2: You need to fill-up the form with your bank account details. You might also be asked to write a letter requesting the change of SBI account mobile number.
Step 3: Submit the form or the letter, whichever you have filled, and you might be asked to attach the photocopies of your documents along with the form or your letter.
Step 4: After the verification procedure, the branch will link your phone number. If the branch you visited is not your home branch, then a scanned copy of your letter or form will be mailed to your home branch. Then your home branch will update and link your account to your new mobile number.
Step 5: After the procedure is over, you will receive a message stating that your mobile number has been updated. This procedure may require 2 to 3 working days.How To Update Mobile Number In SBI Using Online SBI Portal?
The OnlineSBI portal is a recent online banking feature that SBI has added into its banking features.
SBI customers can take advantage of this facility only if they are registered within the SBI internet banking facilities and have a verified username and password in the same domain.
Once you fulfil the above criteria, you are eligible to change your registered mobile number using the OnlineSBI portal. These are the steps that you need to follow-
Step 1: You need to log into the OnlineSBI portal with your (valid) username and password.
Step 2: Go to ‘my accounts and Profile’; click on ‘profile’.
Step 3: Click on ‘personal details/mobile’. You will be redirected to another section with the ‘Quick Contact’ option. Then click on the edit icon that follows.
Step 4: A new screen will open. Click on ‘change mobile number-domestic only through OTP/ATM’.
Step 5: Then, you will be asked to enter your new number twice. After entering the number, you will need to click on the submit button.
Step 6: After submitting, you need to generate a one time password or OTP, which will be sent to your old registered mobile number. Enter the OTP and click on the submit button.
Step 7: You will receive a pop-up message on your screen stating ‘verify and confirm your mobile number xxxxxxxxxx’. After verifying your number, click on okay and proceed.
Step 8: You will be further directed to a new screen that will ask you to approve the mode you feel most comfortable in. Three modes will be displayed on your screen for changing your mobile number.
-The first method will be by generating OTP on your old as well as new mobile number.
-The second method will be via IRATA, which is Internet Banking Request Approval through an ATM. For this method, you will have to visit your nearest ATM.
-The third method is to get approval via the contact centre.
Thus, you can change your mobile number without even having to step out of your cosy home! Another advantage of this procedure is that it takes very little time.
How To Change SBI Account Mobile Number Via OTP
Almost every bank account holder of the State bank of India has a phone. It is necessary to link your account with your phone number as they fall under the terms of 'know your customer' or the KYC policy.
Linking your phone number to your account has many benefits. You can check the status of your savings or current account just by sitting at home. It has also become easy to change your registered mobile number, even without going to the bank.
With the customer-friendly initiatives, you don't need a personal computer or laptop to change your registered mobile number. Your phone is more than enough. The steps are given here-
Step 1: You need to click on the option that states 'by OTP on both the mobile number'.
Step 2: Select the account that is connected to your debit card.
Step 3: You will find a validation screen for your SBI debit card. Here you will notice details of your active and inactive cards associated with the bank account.
Step 4: Now, you need to click on the debit card option that is active and proceed by clicking on the 'confirm' option.
Step 5: You will be redirected to a screen where you will notice the number of your valid debit card.
Step 6: Now, you have to enter the details of your valid debit/ATM card, such as the name of the cardholder, expiry date and PIN. After this, you will be shown a captcha. You would need to follow all these details.
Step 7: After verifying all your card details, the system will send a one-time password or OTP and a reference number in your new and old mobile number.
Step 8: You need to send a confirmation message now, via both your mobile numbers, to an authorised number which will be given to you. The confirmation message will be in the following format- ACTIVATE<OTP value of 8 digits><Reference number of 13 digits> to 567676.
This entire procedure has to be done within four hours from when you receive the OTP.
Your bank will notify you if your SMS validation has been successful.
How To Change SBI Mobile Number By Internet Banking Request Approval Through ATM?
There are situations when you might not be successful in validating your new phone number via the OTP validation method. It is not complex, but due to poor network coverage, your message might not reach within 4 hours.
To avoid this situation, you can opt for this method. To complete this procedure, you are required to travel to your nearest ATM, and your work will be done. Here are the steps that you need to follow-
Step 1: You need to click on the 'IRATA: internet banking request approval through ATM
option' and then proceed.
Step 2: Here, you need to select the bank account of which you have a valid debit card.
Step 3: Now, you will be redirected to a screen that will show you the debit cards which are valid and invalid and associated with your bank account.
Step 4: Choose the option which shows your current active debit card, and confirm. You will immediately see that the card number of your selected and active ATM card will be shown on the screen.
Step 5: Now, a window will open where you will have to give the details of your debit card, such as the name of the holder, expiry date as well as PIN. a captcha will appear, and you need to enter the text so that the bank authority is convinced that you are not a bot.
After you are done with identifying the captcha, press proceed.
Step 6: After you are verified for entering the right details, you will receive a message stating that your request will be completed only after you have completed the procedure at your nearest ATM. This means that you have to visit your nearest ATM and get this procedure completed.
Step 7: You will receive a message on your new mobile number with your reference number.
Step 8: Now, you need to visit your nearest State Bank of India ATM and swipe in your debit card. On the machine screen, you will have to select the 'service tab' option, and then you will have to enter your PIN.
Step 9: You will be redirected to a window where you have to choose the 'others' option and then choose the option of 'internet banking request approval'. Now you will be asked to enter your reference number of 10 digits. You need to enter that number carefully.
Step 10: With the successful completion of the procedure, your new mobile number will be used for your banking facilities.How to check the status for updation/change of mobile number online?
It is easy to track the procedure of your SBI phone number change; here are the simple steps that you need to follow:
Step 1: You need to log in to your Online SBI portal. Then you need to go to your profile and click on the option ‘ details’, which will show your name, registered email id, and phone number.
Step 2: Now, you need to choose the option ‘change mobile number- domestic only [through ATM/ OTP]. You will be redirected to a new window showing the option of ‘personal details-mobile number update’.After this, you will be redirected to a new window. You need to select the ‘status’ option here to check the current status of your request.
How To Change Mobile Number In SBI Account Using An ATM?
How to change the registered mobile number of SBI Account by calling SBI Contact Centre?
To avail of this facility, you need to be a verified as well as registered customer of SBI phone banking. If you are already registered with SBI phone banking, you need to call the SBI Contact Centre. This is their toll-free number- 1800-11-22-11/ 1800-425-3800.
Then you will be guided about what to do by the bank personnel who will receive your call request. It is recommended that you keep your passbook, credit and debit card details, Adhaar card, PAN card and other bank documents ready since you might require them during the call.
How to check update requests?
You can check the aforementioned section, ‘How to check the status for updation/change of mobile number online', to know about checking update requests. The steps are similar to it.
Frequently Asked Questions
1. What will happen if I do not register my mobile number with the bank?
If you do not register your mobile number with the bank, then you will be devoid of using internet banking facilities. Further, neither will you be eligible for online transactions nor will you get to know immediately if your account faces any security issues. Since 2018, it has been mandatory to link your mobile number with your bank account.
2. Does every SBI bank customer have their number registered with the bank?
Yes, all the SBI customers need to have their phone numbers registered with the bank due to the updates in SBI’s new KYC policies.
3. Are there any other benefits of having your mobile number linked to your account?
Yes, when you link your mobile number with your bank account, you are enabled to get notifications immediately on any activity taking place within your account. You can always keep an eye on your account.
4. Is the process the same if I have to register my mobile number linked for the first time with the bank?
Yes, the only difference is that you will have to be physically present since you will be linking your phone number for the first time with your bank account. You will need your aadhar card, PAN Card, passport size photographs to complete your KYC requirements.
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